For whom:

First time Managers; Managers who have been in the role for a period of time; employees identified to be Managers.

Duration: Two to three days

Content:

 Communication and Relationship Management

 Innovation and Stretch

 Differentiating and complementing leadership and managerial role

 Differentiating between various leadership styles and analyse effectiveness of own style

 Decision Making

 Achieve Group Goal while considering individual abilities

 Work On Time Management Grid(urgent vs important)

 Learning the importance of strategy to deliver on commitment

 Negotiation; Influencing; Delegation Skills

 Leading an effective team.

 Performance Coaching & Feedback

 Conflict Management
  Understanding and applying various conflict resolution tools

 Orientation to mentoring, coaching and counseling