A special kind of freedom is available to you if you're willing to take the risks involved in getting it the freedom to wander where you will about life’s terrain, to make all your own choices.
Module 1 Business Communication The process of communication Barriers to communication Phonetics and speech sounds Questioning Skills Listening Skills Email Writing Etiquette Body Language Basic Courtesies Basic Telephone etiquette Basic Presentation Skills Self-motivation and Confidence
Module 2
Communicating with impact Behavioral patterns and how they influence communication The thinking process Power Words The power of paraphrasing and summarizing Vocabulary building Getting rid of stage fight Structuring and capturing information Presentation skills and techniques Impacting through your emails
Module 3 Effective business writing skills Cardinal guidelines Creating templates Practice mock sessions based on situational emails
